Aglaonema Widuri

📦 More About Shipping & Delivery

• Service Area: We ship to many countries across Asia, Europe, and the Middle East. Please contact us to confirm availability in your region.
• Estimated Delivery Time:
  • 🌍 Ships Worldwide in 5–18 Business Days (Delivery time depends on your country)
• Free Shipping: Available for single plant orders totaling over USD $300.
• Tracking Number: Provided within 48 hours after shipment.
• Export Documentation: We manage all required documents (phytosanitary certificate, invoice, packing list) properly and legally.

Notes:

• We ship plants via international air cargo from Indonesia to several countries including the United States, Japan, Germany, Australia, Singapore, and Thailand.
• You may choose to upgrade to express shipping via DHL for faster and prioritized delivery.
• Each order comes with a tracking number that allows you to monitor your shipment in real time.
• We are responsible for the export inspection and documentation process within Indonesia.
• Once the package is shipped, any customs clearance, inspection, or import tax at the destination country is the buyer’s responsibility.
• We are not liable for any damage, loss, plant death, or delays that may occur directly or indirectly due to customs or shipping processes.
• By purchasing, the buyer agrees that refunds are not available for plant death, but replacements may be offered on the next purchase.

🌿 Return & Exchange Policy

• Returns and exchanges are accepted within 30 days of purchase.
• Return shipping costs are borne by the buyer.
• If the item is not returned in its original condition, the buyer is responsible for any loss in value.

📩 For more information, feel free to message us.
🙏 Thank you for visiting TreeTrove.